Transformative Software Supported by Collaborative Professional Services
TrakCel’s team of industry advisors will guide the discovery, delivery and implementation of your cellular orchestration project. Find out more about how we can support you on your journey.
This is the TrakCel Experience
Discovery
TrakCel's Engagement Managers will lead stakeholders through a Discovery Phase in which our Product Advisors and Business Analysts will consult with you to identify the optimal module combination and supporting integrations required for your therapy's journey.
Delivery
Following Discovery, our team will progress into the Delivery phase in which the identified modules will be configured to support your therapy's unique needs. During our partnership, the TrakCel team will closely partner with your team to ensure a collaborative approach to finalizing your process and delivery progress.
Implementation
Implementation of your OCELLOS by TrakCel solution will be complete following thorough validation testing to provide an “audit ready” platform. During this phase TrakCel will complete a validation summary and work with you to ensure your Team are OCELLOS by TrakCel ready in advance of the agreed system live date.
Quality & Compliance
TrakCel is committed to ensuring quality and compliance in everything we do. Through our robust Quality Management System, TrakCel conforms to key quality principles and is aligned with the requirements of ISO9001:2015. TrakCel ensures Product Quality, Patient Safety and Data Integrity through a combination of global regulatory requirements, privacy and data laws and robust security requirements.
TrakCel Training
TrakCel Training Services provide in-depth and interactive courses to ensure every stakeholder in your value chain has the knowledge to operate OCELLOS by TrakCel to deliver your therapies in a safe and scalable way.
Support Services
Every single employee in our organization is committed to helping our clients achieve their personalized therapy objectives by providing best in class support. TrakCel provides 24/7 support 365 days a year with telephone support, dedicated self service client portals and a comprehensive knowledgebase of support articles.
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