See your Journey

Join us and be part of our mission to transform cellular orchestration. We’re looking for exceptional people to work with us who share our passion for patients and the incredible work our clients are doing in the cell and gene therapy industry.

We offer a range of career paths through business support and STEM jobs and are committed to employee development and involvement in the business.

If you’re seeking to add value to what we do, to help be part of changing patients’ lives and develop your career ambitions, apply now to join our team.

STEM Jobs at TrakCel

Benefits at trakcel

As well as being part of an amazing team working in a cutting-edge industry our people enjoy a range of benefits:

TrakCel offers a comprehensive range of country-specific benefits to its global team members. Our culture attracts a diverse range of talent and we are committed to providing a competitive and rounded benefits package.

Hybrid Working

Generous Holiday & Holiday Buy/Sell

Volunteering/Community Day

Learning & Development Programs

Recruitment Referral Bonus

Employee Assistance Program

Company Doctor & Optional Private Medical

Employee Retail Discounts & Perks

Job Openings

We are an equal opportunities employer and invite applications from all talented candidates.

We value diversity and what it brings – a whole wealth of ideas, experiences and approaches.

Project Management Office (PMO) Coordinator

Location: Cardiff, UK

Department: Operations – Project Management

Our Project Management Office Coordinator will provide essential support acting as a value centre for our Professional Services Delivery Team. The post holder will assist in the definition and maintenance of project management standards and documentation, as well as provide governance and support in the development of projects and programs. If you have a successful track record in roles requiring attention to detail, strong organisational skills and a proficiency of Microsoft office suite/SharePoint then we would like to meet you!

Lead Developer

Location: Cardiff, UK

Department: Software Engineering – Development

Are you passionate about creating high-quality software for the Clinical and Pharmaceutical sectors? Do you thrive in a fast-paced, results-driven environment? We’re seeking a talented Lead Developer to join our team! As the Lead Developer, you’ll play a crucial role in shaping the development landscape, with overall responsibility for ensuring development quality and adherence to CI/CD processes. Your technical leadership will drive architectural decisions forward, while also overseeing a small team of developers. You’ll work with cutting-edge technologies including Java, HTML5, JavaScript, and Salesforce Mulesoft, crafting web-based applications and API services. Experience in agile SDLC and a background in pharma software development are definite pluses. If you’re ready to take on exciting challenges and deliver complex technical solutions while following industry best practices, we want to hear from you!

Service Desk – Change Manager

Location: Cardiff, UK

Department: Operations – Service and Customer Support

We are seeking a proactive Change Manager to spearhead our Service Desk operations, ensuring uninterrupted support for our valued customers. Your role is pivotal external-facing support role, orchestrating effective changes while maintaining service reliability and functionality. Collaborate with diverse stakeholders, showcase your problem-solving prowess, and communicate with clarity to ensure smooth implementations. If you’re ready to make an impact, bring your attention to detail and results-driven mindset to our team. Join us and be part of a forward-thinking company where your contributions truly matter.

Assistant Accountant

Location: Cardiff, UK

Department: Finance

Are you passionate about finance and eager to launch your career in accounting? Or perhaps you are already an Assistant Accountant seeking a fresh opportunity with an innovative company? Join us and embark on an exciting journey! We have an exciting opportunity for an Assistant Accountant to join our dynamic team. You will play a crucial role in supporting our finance department and ensuring the smooth operation of financial processes. In return, we will support your career growth with focused training and development.

Head of Customer Services

Location: Cardiff, UK

Department: Operations – Service and Customer Support

Are you passionate about driving customer satisfaction and success in a dynamic SaaS environment? We’re seeking a seasoned Head of Customer Services Lead to oversee our team of dedicated helpdesk agents, ensuring seamless resolution of customer inquiries and technical issues. In this pivotal role, you will support the design and delivery of training programs specific to our TrakCel Product and Customer Processes, collaborating closely with cross-functional teams to enhance product features, user experience, and customer retention. If you have over 5 years of experience in customer services, a proven track record in leading support teams for SaaS platforms, and exceptional leadership and change management skills, we want to hear from you. Your ability to manage multiple software applications, mentor colleagues, and communicate effectively with both technical and non-technical audiences will be key to driving our initiatives forward. Join us and play a critical role in our mission to deliver exceptional customer service and innovation. Apply now!

If you submit an application for a job with us, your application and personal details will be processed in accordance with our Candidate Privacy Notice. Receipt of your application will be taken as acceptance of the Notice.

Our values

Our values reflect our unwavering commitment and partnership to our people and clients, always remembering that there is a patient at the end of everything we do.

Trusted Experts

Our guidance is based on knowledge. By sharing our insight, we show our clients the way.

Working Together

Our passion for patients connects us. By partnering we lead our clients to success.

Delivering Vision

Our technology transforms. By delivering our vision, we help our clients realize their tomorrow.

Our People Spotlight

At TrakCel, we believe that we are truly making a difference to the lives of patient’s around the world. We promote an innovative and open environment for professional development and progression.

Find out what our talented team have to say about their career journey with TrakCel

"TrakCel provides a stimulating environment where I’m directly in contact with clients and colleagues who are at the forefront of the Cell & Gene Therapy industry. There’s nothing more satisfying than successfully managing a project from Discovery to Implementation knowing that it will ultimately be used to benefit a patient’s journey."

Adam

Project Manager

"TrakCel is a forward-thinking business that uses cutting-edge technology. I’m exposed to different systems and tools everyday, and am constantly learning and improving my knowledge. TrakCel has built a culture that’s conducive to self-development and personal growth. I have worked with great people and mentors, all of which have embodied that philosophy. It’s what makes TrakCel great."

Sasha

Management Accountant

"TrakCel has offered an environment where I could gain different skills and grow as an individual by working with different people, speaking to clients, and developing the technological and client facing skills I gained throughout university."

Sam

Product Analyst

“TrakCel is a company that encourages career progression and rewards a job well done. I have been in an incredible position to receive 2 promotions in my time here and have been given the autonomy in my current role to orchestrate a promotion for a very deserving direct report.”

Lucy

Test Team Lead

"Originally from Cape Town, South Africa, I moved here with my partner. Cardiff is such a vibrant city, and everyone here at TrakCel is so kind which is why I enjoy working here and in such a multi-facetted team."

Sam

Business Analyst

Venture Graduates at TrakCel

The Venture Graduates Scheme aims to link talented graduates with ambitious businesses in Cardiff.

Here at TrakCel, we’ve been lucky enough to have some fantastic people join the team through the Venture Graduates Scheme. In this short video, meet some of the grads that have started their journey with us and how they find TrakCel as a place to work.

Corporate Social Responsibility

At  TrakCel we strive to create better outcomes not just for people globally but in the local community. We have an annual employee vote on a local or national charity to support and we focus on raising funds across the year.

The company also supports team members who wish to support local groups and associations with an annual paid volunteering day.

For 2023, we helped support RLSS Team Wales as they competed in the Commonwealth Lifesaving Championships, read about their journey in our short blog.

For 2024, we’re proud to be raising money for Velindre Cancer Care.

Trakcel BLOG

View the latest updates at TrakCel

Visit our blog to read the latest updates across the company, from thought leadership to celebrating our Women in Technology. Subscribe to receive the latest TrakCel updates.

Tour our tomorrow, today

Experience OCELLOS by TrakCel